Can I use more than one promotion or discount code?
Unfortunately, our system only allows for one discount code per order.
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Payments & Refunds
Everything you need to know about payments & refunds.
How do I use an Avara gift card?
Gift cards can be used both instore and online. Simply add your gift card number at checkout. Please note that once an order has been placed we will be unable to go back and apply your gift card for you. For privacy reasons, we do not have access to
Where is my virtual gift card?
All gift cards purchased online will be sent to the email address entered at checkout.
When will I receive my refund?
Domestic. Your refund will be processed within 24 hours after dropping off at a return location. If you have not received your refund within 48 hours of dropping off your return, please contact us. Canada. Once we have received your return via mail,
Do you sell physical gift cards?
You can purchase a physical gift card at our Dallas, TX store location.
Can I get my return shipping refunded?
Return shipping is non-refundable, unless there was a mistake on our part.