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You will receive an email from Loop Returns. Make sure to check your inbox and spam folder. If you're unable to locate your return USPS QR code or shipping label, please contact us.

Why haven't I received a return QR code or shipping label?

Returns

US Shipping

International Shipping

Where do you ship?

Can I change my order?

Do you need to change your shipping address?

When can I expect my order to ship?

Can I cancel my order?

Can I add a discount code to my order?

Where is my package?

Route

How does pre-order work?

Orders & Shipping

Can I use more than one promotion or discount code?

How do I use an Avara gift card?

Where is my virtual gift card?

When will I receive my refund?

Do you sell physical gift cards?

Can I get my return shipping refunded?

Payments & Refunds

What is your return policy?

Where can I return my items?

Do you have a modified policy?

Which items are final sale?

Do you offer store credit?

How do I return a damaged item?

How do I return a gift?

What is Loop Returns?

Can I combine returned orders in a single package?

Where can I find Avara in store?

Can I pick up my order in store?

The Retail Store

Can I get more information on sizing or fit of a product?

How do I unsubscribe from marketing emails and text messages?

Why am I not receiving emails from Avara?

Photography Disclaimer

Other

What is ID.ME?

How can I get a discount code?

Exclusions

Promotion Rules

Promo Terms & Conditions

Why haven't I received a return QR code or shipping label?Updated 3 days ago